EagerDragon
Aug 25, 06:45 PM
Apple needs to address this situation appropriately. As their products gain higher profile, as their customer base increases and they gain market share, it's only logical to think that there will be a greater need for support. If nothing else, it's simple math - more Macs out there = more problems! Esepcially with how well the Intel Macs have been selling, I think Apple would be foolish to think that what was good enough a few years ago is still good enough today in terms of support.
Apple must also realize the importance of first impressions. Now more than ever new switchers are coming on board to the Intel platform, and if they have problems right off the bat and poor customer service and support, that's going to leave a sour taste in their mouth, and perhaps they may just get fed up and switch back.
Apple is so good at so many things - let's hope they ensure this is the case for their Support services as well.
Well said, I think you hit the nail on the head.
Apple must also realize the importance of first impressions. Now more than ever new switchers are coming on board to the Intel platform, and if they have problems right off the bat and poor customer service and support, that's going to leave a sour taste in their mouth, and perhaps they may just get fed up and switch back.
Apple is so good at so many things - let's hope they ensure this is the case for their Support services as well.
Well said, I think you hit the nail on the head.
8CoreWhore
Apr 25, 04:09 PM
GOOD!!
If Apple is not doing it, then they'll have to explain what is going on.
How rude and arrogant for them to not come clean and just address the questions head-on.
They owe us an explanation. We have a right to know what the device do and do not do.
If Apple is not doing it, then they'll have to explain what is going on.
How rude and arrogant for them to not come clean and just address the questions head-on.
They owe us an explanation. We have a right to know what the device do and do not do.
thedarkhorse
Apr 12, 06:09 PM
http://twitter.com/#!/fcpsupermeet
There's supposed to be live updates on that twitter feed.
There's supposed to be live updates on that twitter feed.
jwhitnah
Aug 8, 12:34 AM
anyone else a little underwhelmed with today's WWDC? There isn't anything that really jumped out at me besides the Mac Pro.
Mac Pro looks very nice. Now I am sure they will uodate their LCDs, so I do not want one/two and Leopard is a very modest refinement. They should have had system restore like MS years ago. Not a compelling upgrade, but I will buy it. Sigh.
Mac Pro looks very nice. Now I am sure they will uodate their LCDs, so I do not want one/two and Leopard is a very modest refinement. They should have had system restore like MS years ago. Not a compelling upgrade, but I will buy it. Sigh.
DeVizardofOZ
Aug 27, 04:46 AM
No hard feelings indeed, but please show me numbers and facts, not anecdotal evidence of some dozens/hundreds of people (as compared to millions of purchasers). I will take your point when you do that, thanks very much. And really, to say that 25% of Apple products are lemons is to be, at very least, extremely glib.
Besides, if Apple is able to replace/fix those that have problems, there is no reason to complain whatsoever...this is what guarantees and technical support are for.
Especially the last paragraph of your rebuttal shows that you have not read ALL the threads about MB and MBp problems. I really would like to hear you, when you had your MBP replaced 3 times and still have problems... I have friends who just upgraded to MBPs all have one or more problems, ranging from screen, heat, whine, keyboard, and other problems, some of which they still have to discover. Sorry, buddy, but it truly looks like getting a good MBP is LUCK. I own a couple of laptops, my oldest ones are 9 years old (TOSHIBA), and never ever did I have problems like the ones described on these boards.
Proof my butt.... Wouldn"t it be nice if these threads had only happy APPLE fans? Dream on.
We are consumers, and should not accept getting a refurb lemon... but a new, preferably working product.
Besides, if Apple is able to replace/fix those that have problems, there is no reason to complain whatsoever...this is what guarantees and technical support are for.
Especially the last paragraph of your rebuttal shows that you have not read ALL the threads about MB and MBp problems. I really would like to hear you, when you had your MBP replaced 3 times and still have problems... I have friends who just upgraded to MBPs all have one or more problems, ranging from screen, heat, whine, keyboard, and other problems, some of which they still have to discover. Sorry, buddy, but it truly looks like getting a good MBP is LUCK. I own a couple of laptops, my oldest ones are 9 years old (TOSHIBA), and never ever did I have problems like the ones described on these boards.
Proof my butt.... Wouldn"t it be nice if these threads had only happy APPLE fans? Dream on.
We are consumers, and should not accept getting a refurb lemon... but a new, preferably working product.
Some_Big_Spoon
Mar 26, 02:40 PM
Initial release is buggy, and I've turned off most of the new features that have been hyped. My hope is, as always, speed improvements across the board, as the desktop/windows/pointer metaphor (in my opinion) has run its course.
iris_failsafe
Nov 28, 06:33 PM
Those idiots never learn...
They will bring their industry to its knees until one day noone will use them...
I don't think Stevo we'll even or should discuss the subject...
They will bring their industry to its knees until one day noone will use them...
I don't think Stevo we'll even or should discuss the subject...
mdriftmeyer
Aug 26, 06:18 AM
Manufacturing observation:
Back in 1996 every major manufacturer did most of its assembly in the U.S. or Western Europe.
Take a guess where it mainly resides now?
People want a $1000 laptop/notebook. Back in 1996 they'd be lucky to get an DX4/100 Intel PC for $1000 by Digital, HP, Compaq, etc.
Check this old message group Email about the Alpha Processor (Then cutting edge)
http://www.xent.com/summer96/0060.html
If you think offloading manufacturing/assembly to third world countries for pennies on the dollar only gives us cheap and powerful computer to use then you really miss the boat on QA.
You aren't going to get systems for basement prices that include Workstation reliable parts, assembly and longevity from anyone.
Battery flaws that SONY has are affecting many in the industry.
Motherboard designs for these new generation chips will always produce flaws.
Second revision rule of thumb.
When you go and buy a car do you buy the first year of a new model? Or do you wait a year or two?
The Auto Industry has been building cars for over 100 years and they still get horrendous recalls.
Get used to the disposable society. From Blenders, to hairdryers/coffee makers, to major tool manufacturers the days of buy and use for a decade or more cost major bucks and the low end, plastic encased models are tested for failure time frames.
This business market is driving people to purchase every twelve or less months.
I'm still going to wait on revision B of the Mac Pro. I've got more than one operating system/hardware combo and I won't die without the Mac Pro.
Back in 1996 every major manufacturer did most of its assembly in the U.S. or Western Europe.
Take a guess where it mainly resides now?
People want a $1000 laptop/notebook. Back in 1996 they'd be lucky to get an DX4/100 Intel PC for $1000 by Digital, HP, Compaq, etc.
Check this old message group Email about the Alpha Processor (Then cutting edge)
http://www.xent.com/summer96/0060.html
If you think offloading manufacturing/assembly to third world countries for pennies on the dollar only gives us cheap and powerful computer to use then you really miss the boat on QA.
You aren't going to get systems for basement prices that include Workstation reliable parts, assembly and longevity from anyone.
Battery flaws that SONY has are affecting many in the industry.
Motherboard designs for these new generation chips will always produce flaws.
Second revision rule of thumb.
When you go and buy a car do you buy the first year of a new model? Or do you wait a year or two?
The Auto Industry has been building cars for over 100 years and they still get horrendous recalls.
Get used to the disposable society. From Blenders, to hairdryers/coffee makers, to major tool manufacturers the days of buy and use for a decade or more cost major bucks and the low end, plastic encased models are tested for failure time frames.
This business market is driving people to purchase every twelve or less months.
I'm still going to wait on revision B of the Mac Pro. I've got more than one operating system/hardware combo and I won't die without the Mac Pro.
daneoni
Aug 26, 03:51 PM
I dont see much change really, the 1.66GHz merom chip will find its way into the mini (they'll scrap the solo model).
The 1.83 & 2.00GHz for iMacs (if they use merom) and MacBooks and the 2.16 and 2.33 for the 15 & 17 MBPs respectively. Its that simple.
The 1.83 & 2.00GHz for iMacs (if they use merom) and MacBooks and the 2.16 and 2.33 for the 15 & 17 MBPs respectively. Its that simple.
Multimedia
Jul 27, 11:48 PM
Duplicate.
mark28
Apr 20, 05:47 AM
Sure, but did Samsung patent it?
It's not about 'who copied who?', but 'who copied after who patented?'
All the corporations mentioned in this thread are dinosaurs and know what type of business they are in. If they fail to patent their (good) ideas than it's a given that someone else eventually will. Doesn't matter whether we or anyone thinks that's right or wrong. It's normal business practice. Any corporation thet develops products in a hot contested market like this and doesn't play this game will lose business or cash.
Samsung didn't stole it from Apple since they were first with the design, end of story.
Samsung can claim Apple stole their design and patent it. That's fraud right since it's not their own idea?
It's not about 'who copied who?', but 'who copied after who patented?'
All the corporations mentioned in this thread are dinosaurs and know what type of business they are in. If they fail to patent their (good) ideas than it's a given that someone else eventually will. Doesn't matter whether we or anyone thinks that's right or wrong. It's normal business practice. Any corporation thet develops products in a hot contested market like this and doesn't play this game will lose business or cash.
Samsung didn't stole it from Apple since they were first with the design, end of story.
Samsung can claim Apple stole their design and patent it. That's fraud right since it's not their own idea?
samcraig
Apr 27, 08:46 AM
Pot, meet kettle.
There's a difference in what I wrote and what the OP did. I said I THINK. Big difference between a declaritive statement and offering my opinion.
There's a difference in what I wrote and what the OP did. I said I THINK. Big difference between a declaritive statement and offering my opinion.
H. Flower
Apr 12, 11:40 AM
The insufficient content shouldn't pop up at random, or there is a bug. It pops up when there is insufficient content for a transition. Some transitions like crossfade are centered at the end/starting point of a clip. So it expands past/before this point, hence the need of additional content in the file.
I didn't know about that multicore issue with Compressor when launched directly from the timeline. I suspect an issue with your setup. Compressor does make good use of my 4 cores on mpeg2 and I never set up Qmaster.
I get "insufficient content" when my source isn't as long as my in and outs on the timeline, which can occur fairly often. I've used 5 other edit programs in my lifetime, and each one would lay the source on the timeline starting from the in point regardless. Thus, for all intents and purposes, the message is an error.
"Cannot split a dissolve" - again, not a problem in other suites. Yes, I know there is a dissolve there. Yes, I want the program to split it. I'm the editor :)
I didn't know about that multicore issue with Compressor when launched directly from the timeline. I suspect an issue with your setup. Compressor does make good use of my 4 cores on mpeg2 and I never set up Qmaster.
I get "insufficient content" when my source isn't as long as my in and outs on the timeline, which can occur fairly often. I've used 5 other edit programs in my lifetime, and each one would lay the source on the timeline starting from the in point regardless. Thus, for all intents and purposes, the message is an error.
"Cannot split a dissolve" - again, not a problem in other suites. Yes, I know there is a dissolve there. Yes, I want the program to split it. I'm the editor :)
skunk
Apr 27, 03:10 PM
I'd be fascinated to know exactly what you did to "discover" those layers, 5P. I have Photoshop and Illustrator too. Guess what? One layer. Nothing selectable. At least one of us is talking complete bollocks.
basesloaded190
Apr 6, 11:12 AM
I still don't think this means new MacBook Airs in June. Can anyone really see Apple releasing new hardware before Lion is released?
Why not?
Why not?
SiliconAddict
Aug 5, 08:01 PM
*shrugs* I have no money so it not that big of a deal for me. It will be nice to know more about 10.5.
mBox
Apr 6, 08:44 AM
Folks there are cheaper options out there if you really need this.
If your a real professional then get a BD-drive plus Toast.
If your making tons of money then chances are you can afford Production or Master CS from Adobe.
Back in the day if we wanted to do high-end video, the peripherals for Mac alone would cost twice to three times the cost of the Mac itself.
Dont even bring up that other PC mfg have BD built in.
There is a reason for that :P
If your a real professional then get a BD-drive plus Toast.
If your making tons of money then chances are you can afford Production or Master CS from Adobe.
Back in the day if we wanted to do high-end video, the peripherals for Mac alone would cost twice to three times the cost of the Mac itself.
Dont even bring up that other PC mfg have BD built in.
There is a reason for that :P
Macnoviz
Jul 20, 10:14 AM
At some point your going to have deminished returns. Sure multimedia apps can take advantage of a few more cores, but I dont see Mail running faster on 4 cores, nevermind 2!
How fast do you want mail to go? The main reasons you need good processors is not for browsing, e-mail, text, and such and such. I highly doubt someone who does all these things on a five year old computer will be much slower than someone on a 16 GB RAM top of the line Powermac
Why don't they just call it: Big Mac.
I think that's the best name I've heard in this thread (sorry, Chundles)
How fast do you want mail to go? The main reasons you need good processors is not for browsing, e-mail, text, and such and such. I highly doubt someone who does all these things on a five year old computer will be much slower than someone on a 16 GB RAM top of the line Powermac
Why don't they just call it: Big Mac.
I think that's the best name I've heard in this thread (sorry, Chundles)
zacman
Apr 19, 03:29 PM
2.5 million more? Apple has likely sold more than double then number of iPhones in q1 2011 than q1 2010 (8.75 million).
I'm speaking about estimated Q1/11 to Q4/10 numbers (the est. Q1/11 numbers is what that news was about...). And what about reading the graphs I posted yourself? :rolleyes:
I'm speaking about estimated Q1/11 to Q4/10 numbers (the est. Q1/11 numbers is what that news was about...). And what about reading the graphs I posted yourself? :rolleyes:
netdog
Aug 11, 10:52 AM
I wonder if it's going to be a toy or a real phone. I'm hoping it's more of a smartphone than a ngage phone. (i know they couldn't make a phone that bad if they tried, just tryint to get a point out there.)
It seems to me that there may be two phones coming here. I wouldn't be surprised if one has a full keyboard, either on touchscreen or using conventional buttons, and one is simpler.
It seems to me that there may be two phones coming here. I wouldn't be surprised if one has a full keyboard, either on touchscreen or using conventional buttons, and one is simpler.
Synapple
Apr 20, 02:00 PM
Let's not forget that big companies file lawsuits not only when they think they have a rock solid case.
Lawsuits are also filed to 1) deter competitors (not only the specific one that gets sued) and 2) raise a point in the media (in this case the point being Apple invents, competitors are copycats).
Of course, had the case been deemed totally unfounded by Apple Legal and their bunch of advisors, it wouldn't have been brought to court at all.
At the same time, if there is any chance that the case has some merit, a company will sue for sure, if points 1 and 2 above are not considered to do more damage than good.
Conversely, solid lawsuits are not brought forward because of the bad impact sueing might have in the media.
In this case Apple might have sued not necessarily because they think they'll win, but also, and maybe most importantly, to reinstate their position in the market. Even though some might read this as a crazy action from Apple, it is also likely that people with no particular tech interest (and still potential customers) will hear about it and get the message that Apple is defending what they have invented against a copycat.
Lawsuits are also filed to 1) deter competitors (not only the specific one that gets sued) and 2) raise a point in the media (in this case the point being Apple invents, competitors are copycats).
Of course, had the case been deemed totally unfounded by Apple Legal and their bunch of advisors, it wouldn't have been brought to court at all.
At the same time, if there is any chance that the case has some merit, a company will sue for sure, if points 1 and 2 above are not considered to do more damage than good.
Conversely, solid lawsuits are not brought forward because of the bad impact sueing might have in the media.
In this case Apple might have sued not necessarily because they think they'll win, but also, and maybe most importantly, to reinstate their position in the market. Even though some might read this as a crazy action from Apple, it is also likely that people with no particular tech interest (and still potential customers) will hear about it and get the message that Apple is defending what they have invented against a copycat.
LagunaSol
Apr 11, 04:24 PM
Browsing the Internet, Calendar, Checking Mail, Listening to songs, Texting, Multitasking, Notifications, Cut-Copy-Paste, ability to open and use Office files, basic tools like Currency converters, To-Do lists etc. These are what i believe encompasses in a "smartphone", and here's the newsflash: Android OS meets them perfectly.
"Perfectly?" Really?
I can do everything you listed above in iOS just as well as Android - and in many cases better - except in the area of notifications. An area in which iOS truly does suck. How Apple has not yet fixed this boggles the mind.
The iPhone was late on MMS, Multitasking, Cut-Copy-Paste, and now it's going to be a notification system.
If you're going to use "late" as a barometer of success, Android was "later" than iOS at doing just about everything else.
Plus, browsing the internet and checking mail is much better on a bigger screen.
Yep, like an...iPad? :p
I feel the App Store is just an added feature, and that's why i'd get an iPod Touch for.
Of course. Those bajillion apps, most of which completely destroy Android in quality, are an unimportant aside.
Android OS already has the "smartphone" features down, and they're just working on the bonus features such as the Android App Store.
If Google thinks like you - that the App Store is merely a "bonus feature" - this war will be won by Apple.
"Perfectly?" Really?
I can do everything you listed above in iOS just as well as Android - and in many cases better - except in the area of notifications. An area in which iOS truly does suck. How Apple has not yet fixed this boggles the mind.
The iPhone was late on MMS, Multitasking, Cut-Copy-Paste, and now it's going to be a notification system.
If you're going to use "late" as a barometer of success, Android was "later" than iOS at doing just about everything else.
Plus, browsing the internet and checking mail is much better on a bigger screen.
Yep, like an...iPad? :p
I feel the App Store is just an added feature, and that's why i'd get an iPod Touch for.
Of course. Those bajillion apps, most of which completely destroy Android in quality, are an unimportant aside.
Android OS already has the "smartphone" features down, and they're just working on the bonus features such as the Android App Store.
If Google thinks like you - that the App Store is merely a "bonus feature" - this war will be won by Apple.
iMrNiceGuy0023
Jun 15, 10:34 AM
are you able to reserve more than one phone on a family plan??
rmwebs
Mar 26, 04:54 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
This might explain the shambles that is 10.6.7.
Last release before Lion - semi-brick your machine to force an upgrade.
iOS 4.3, last release before iPhone 5 - murder your battery to force an upgrade.
You've guessed it, I'm not very happy with Apple at the moment. So which is it; underhand tactics, sloppy Q&A or declining standards?
Probably all three ;) The QA team has gradually got worse and worse over the last few years. Apple have become more and more greedy, and you can bet the Mac OS coders cant be bothered to work on its ancient codebase when across the office a group of people get to play with the newer (granted still based on Mac OS) iOS.
This might explain the shambles that is 10.6.7.
Last release before Lion - semi-brick your machine to force an upgrade.
iOS 4.3, last release before iPhone 5 - murder your battery to force an upgrade.
You've guessed it, I'm not very happy with Apple at the moment. So which is it; underhand tactics, sloppy Q&A or declining standards?
Probably all three ;) The QA team has gradually got worse and worse over the last few years. Apple have become more and more greedy, and you can bet the Mac OS coders cant be bothered to work on its ancient codebase when across the office a group of people get to play with the newer (granted still based on Mac OS) iOS.
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